WICKD Return & Refund Policy

At WICKD, every candle is hand-poured and carefully inspected before shipment. We want you to love your purchase.

Returns

Due to the nature of our products, we do not accept returns on used candles, wax melts, or other fragrance products.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Photos of the damaged item and packaging

If approved, we will provide a replacement or refund at no additional cost.

Incorrect Orders

If you receive the wrong item, please contact us within 7 days of delivery. We will make it right by sending the correct product or issuing a refund.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

For questions regarding returns or refunds, please contact us at:

Email: support@wickdcandles.xyz

Thank you for supporting WICKD.